Airline Ramp Agent

Position Description

Ramp agents are responsible for all ground servicing of an aircraft while in the airport between flights. Typically, this means preparing for aircraft arrival by readying the wheel chocks, belt loaders (for unloading baggage), and various other machinery used in aircraft maintenance. When the aircraft arrives, ramp agents are responsible for guiding the pilots with hand signals or orange flashlight wands into position next to the gate. When the plane comes to a stop, ramp agents chock the wheels of the plane and guide the jet bridge (the enclosed ramp connecting the airport gate to the aircraft) to the aircraft door.

Ramp agents also perform a variety of maintenance activities, including spraying de-icing solution on the plane's wings, keeping the tarmac free of debris, and sometimes refueling and loading catering supplies, although refueling is usually handled by independent contractors.

Typical Requirements and/or Experience

Working conditions for ramp agents can be difficult at times. Most work is performed outside in all types of weather, and ear plugs are usually necessary because of aircraft engine noise. Agents sometimes must work quickly to ready a plane for departure, and weather delays can cause several flights to arrive at the same time, making for hectic schedules. Overtime work is common. Applicants should have a high school diploma or its equivalent and a valid driver's license, be able to lift heavy objects, and work well under pressure.

Wages and Benefits

Salaries and benefits can vary. For an updated look at salaries in the aviation industry, view the Avjobs.com Salary Report.

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Training

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